Terms and Conditions of Use and Booking
This page (together with the documents referred to on it) tells you the terms and conditions for use on which you may make use of our website campingspot.com (our site), whether as a guest or a registered user. Please read these terms of conditions for use and booking carefully before you start to use our site. By using our site, you indicate that you accept these terms and conditions for use and booking and that you agree to abide by them. If you do not agree to these terms and conditions, please refrain from using our site.
Information about us
Our site operated by Dockspot UK Limited (we or us). We are registered in England and Wales under company number 07144496 and have our registered office at 5 Elstree Gate, Elstree Way, Borehamwood, Hertfordshire WD6 1JD United Kingdom. Our VAT number is 990463495. We are a limited company.
- Customer means a customer who reserves and/or books one or more Services available via our site.
- Service means a service offered via our site, such as a mooring at a marina and ancillary services such as electricity, facilities, breakfast, cleaning etc.
- Supplier means a supplier of Services, such as marina operators, restaurants etc.
- Terms means these terms and conditions for use of our site and booking/ordering of Services via our site.
Accessing our site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.
When using our site, you must comply with the provisions of our acceptable use policy.
You are responsible for making all arrangements necessary for you to have access to our site.You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms, and that they comply with them.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these Terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Reliance on information posted
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
Our site changes regularly
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
- All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated savings;
- loss of data;
- loss of goodwill;
- wasted management or office time; and
- for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Information about you and your visits to our site
Transactions concluded through our site
We operate our site and act as an interface between the Customer and the Suppliers with respect to offering and supplying all Services.
The Customer’s contract is with the respective Supplier and we are not responsible for the quality, delivery or operation of the Services.
The Customer must be at least 18 years old, be legally authorised to enter into contractual obligations, have the requisite consent or authority to act for and on behalf of any persons included in the transaction and must use our site in accordance with these Terms.
The purpose of these Terms is to provide details of the terms and conditions of the Services provided by the Suppliers for the Customer’s information. These details are not exhaustive and do not replace the Supplier’s terms and conditions. In the event of any conflict or inconsistency between these Terms and the Supplier’s terms and conditions, the Supplier’s terms and conditions will prevail. Except in the case of regulatory requirements to the contrary, these details do not give rise to any obligation or liability on our part.
If the Customer does not present themself at the relevant place at the relevant time to make use of the Services in question, no refund will be due to the Customer.
It is possible that, from time to time, for technical reasons, for reasons of force majeure or because of the actions of a third party, the Services originally booked is replaced by similar Services (including but not limited to, a different berth than the one originally booked).
It is possible that, from time to time particular Services offered by the Suppliers that are shown in the description of the booking on our site are cancelled, for example as a result of weather conditions or force majeure.
The local authorities in certain countries may impose additional taxes (tourist tax, etc) which have to be paid locally. The Customer is exclusively responsible for paying such additional taxes.
The price of the Services will be as quoted on our site from time to time, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect bookings already accepted. Despite our best efforts, some of the Services listed on our site may be incorrectly priced and we are under no obligation to provide Services to a Customer at an incorrect (lower) price, even after such Customer has been sent confirmation of their booking.
The prices on our website do not include insurance. You are therefore advised to take out insurance that provides cover for certain special risks such as the cost of repatriation in the event of an accident or illness.
The Customer accepts that since we act as an interface between the Customer and the Supplier, we will under no circumstances be held liable with respect to Services the Customer has booked with one or more Suppliers. The price for Services booked on our site must be paid direct to us, who accepts such payments on behalf of the Supplier via a secure payment system, provided by a third party. The booking is valid only after payment for the booked Services have been made.
Booking confirmation, changes and cancellations
Cancellations or changes of Services must ultimately be made in accordance with the respective Supplier’s terms and conditions.
A booking or order confirmation will be sent to the Customer by email. If the Customer does not receive a confirmation by email within 24 hours of when the booking was made, the Customer must contact customer services (see below).
If a cancellation fee (as stated on our site from time to time) has been paid, changes or cancellations can be made up until 12.00 noon the day before arrival.
Cancellation can, for bookings made after 25 june 2016, be made via the Guests profile. For all other bookings or a request for a change must be sent to email@example.com marked Cancellation/Change’. If a repayment is made to a Customer, we will transfer the total paid marina fee minus any cancellation fee and/or booking fee to the Customer account used for the payment via the secure payment system.
Uploading material to our site
Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.
Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.
Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.
If you wish to make any use of material on our site other than that set out above, please address your request to firstname.lastname@example.org.
Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Customer service and the handling of complaints
Queries or requests for information should be sent to email@example.com. Complaints should be sent by email to firstname.lastname@example.org, which will receive them on behalf of the Suppliers, within 30 days of the end of the visit in question. Complaints will not be considered after the above-mentioned 30-day period.
“campingspot.com” is a Swedish registered trade mark and “Campingspot” is a trade mark of Dockspot UK Limited.
Jurisdiction and applicable law
The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
If we do not invoke one of the provisions of these Terms at any one time, this must not be interpreted as a cession of the right to invoke it at a later date.
We may revise these Terms at any time by amending this document. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on our site.
If any provision of these Terms (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, that provision or part provision shall, to the extent required, be deemed not to form part of this agreement with the Customer and validity and enforceability of the other provisions shall not be affected.
If you have any concerns about material which appears on our site, please contact email@example.com.
Thank you for visiting our site.
Website Acceptable Use Policy
This acceptable use policy sets out the terms between you and us under which you may access our website campingspot.com (our site). This acceptable use policy applies to all users of, and visitors to, our site. Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use campingspot.com/en/terms. Our site is operated by Dockspot UK Limited (we or us). We are registered in England and Wales under company number 07144496 and we have our registered office at 5 Elstree Gate, Elstree Way, Borehamwood, Hertfordshire WD6 1JD, United Kingdom. Our VAT number is 990463495.
You may use our site only for lawful purposes. You may not use our site:
- In any way that breaches any applicable local, national or international law or regulation.
- In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
- For the purpose of harming or attempting to harm minors in any way.
- To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see standard below).
- To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
- To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
- Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use (campingspot.com/en/terms).
- Not to access without authority, interfere with, damage or disrupt:
- any part of our site;
- any equipment or network on which our site is stored;
- any software used in the provision of our site; or
- any equipment or network or software owned or used by any third party.
We may from time to time provide interactive services on our site, including, without limitation chat rooms and/or bulletin boards (interactive services).
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.
- Be accurate (where they state facts).
- Be genuinely held (where they state opinions).
- Comply with applicable law in the UK and in any country from which they are posted.
Contributions must not
- Contain any material which is defamatory of any person.
- Contain any material which is obscene, offensive, hateful or inflammatory.
- Promote sexually explicit material.
- Promote violence.
- Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
- Infringe any copyright, database right or trade mark of any other person.
- Be likely to deceive any person.
- Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
- Promote any illegal activity.
- Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
- Be likely to harass, upset, embarrass, alarm or annoy any other person.
- Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
- Give the impression that they emanate from us, if this is not the case.
- Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
Suspension and termination
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
- Immediate, temporary or permanent withdrawal of your right to use our site.
- Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
- Issue of a warning to you.
- Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
- Further legal action against you.
- Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
Changes to the acceptable use policy
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.